Contact information

CONTACT INFORMATION

Last updated: 7 October 2026

BUSINESS DETAILS

Axioma Logic (Pty) Ltd
Trading as From My Backpack
Registration number: 2026/708658/07
Registered in the Republic of South Africa

Director:
Jade Bridger

Website:
https://frommybackpack.com

PHYSICAL AND LEGAL-SERVICE ADDRESS

13 Ponders End
Helderkruin
Gauteng
1724
South Africa

CUSTOMER ORDERS, DELIVERY AND ACTIVATION SUPPORT

Email:
orders@frommybackpack.com

Telephone:
+27 82 700 6311

When requesting support, please provide:

1. your Shopify order number;
2. the email address used for the purchase;
3. the Product purchased;
4. your browser and device type;
5. the step that failed; and
6. the exact error message displayed.

Do not send bank statements, transaction exports, passwords, payment-card details, one-time PINs or bank login information. If an example file is genuinely required, we will explain how to provide a safely redacted example.

GENERAL, PRIVACY AND LEGAL ENQUIRIES

Email:
hello@frommybackpack.com

Telephone:
+27 82 700 6311

RESPONSE TIMES

We aim to acknowledge customer enquiries within two business days.

From My Backpack sells digital products only. No physical goods are shipped and there is no public retail location.